At Great Garden Plants, we understand that your gardening journey begins the moment your plants arrive at your doorstep. That’s why we’ve carefully designed our delivery options to ensure your plants arrive healthy, vibrant, and ready to thrive in your garden—no matter where you are.

Our Delivery Promise

Every plant we ship is more than just a product—it’s a living piece of your garden’s future. We package each order with the same care we’d use for our own gardens, ensuring your plants arrive in perfect condition to start growing immediately.

Shipping Options Tailored for Gardeners

🌿 Standard Shipping ($12.95)

For gardeners who want their plants quickly and reliably:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Best for: Time-sensitive plantings or when you need specific varieties for seasonal gardening projects
  • Tracking: Full tracking provided from our nursery to your garden

🌱 Free Shipping (Orders $50+)

For patient gardeners planning ahead:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Best for: Larger orders, budget-conscious gardeners, or when planning future garden projects
  • Eco-friendly: Consolidated shipping reduces our carbon footprint

From Our Nursery to Your Garden

Our shipping process reflects our horticultural expertise:

  1. Careful Selection: Our team hand-selects each plant for shipment, ensuring only the healthiest specimens make the journey.
  2. Expert Packaging: We use specialized plant packaging that protects roots and foliage while allowing for air circulation.
  3. Climate-Conscious Timing: We monitor weather patterns to avoid shipping during extreme temperatures in your area.
  4. Gentle Handling: All carriers are instructed in proper plant handling procedures.

Delivery FAQs

How long does order processing take?

We process orders within 1-2 business days. During peak seasons (spring and fall), processing may occasionally take up to 3 days as we carefully prepare each order.

Do you ship internationally?

Yes! We ship globally, excluding only certain Asian countries and remote locations where plant import regulations prevent delivery. Please check with local authorities about plant import regulations in your country.

What if my plants arrive damaged?

While rare due to our careful packaging, if plants arrive damaged, please contact us within 48 hours of delivery with photos. We’ll happily replace them or issue a refund—your satisfaction is guaranteed.

Can I specify delivery dates?

For special occasions or when you’ll be away, contact us at [email protected] after placing your order. We’ll do our best to accommodate your requested delivery window.

Seasonal Shipping Notes

As plant experts, we adjust our shipping practices with the seasons:

  • Spring/Fall: Ideal planting seasons—we prioritize rapid delivery
  • Summer: Additional hydration measures for heat-sensitive plants
  • Winter: Limited shipping to cold-hardy varieties only

We may temporarily hold shipments during extreme weather to protect plant health.

After Your Plants Arrive

Your relationship with us continues after delivery. Each order includes:

  • Detailed planting instructions specific to your plants
  • Care tips for helping plants adjust after shipping
  • Our expert customer service team is always available for post-delivery questions

At Great Garden Plants, we don’t just deliver plants—we deliver gardening success. Whether you’re creating a drought-tolerant xeriscape, a fragrant cottage garden, or a privacy hedge, trust us to get your plants to you safely and ready to grow.

Have special delivery needs? Our friendly team at [email protected] is always happy to help cultivate your gardening dreams.